Privacy policy

 

We are pleased about your visit to our SOLUTIONS FOR HEALTH® website and your interest in our company and our offers. However, despite careful content control, we assume no liability for external links to third-party content. We have not initiated the transmission of this information, the addressee of the transmitted data, nor the shared information has not been selected or modified by us.

Protecting your data when collecting, processing, and using it during your visit to our website is an essential concern for us. Therefore, it is carried out following the legal provisions, which you can find out about, for example, at www.bfd.bund.de.

In the following, we explain which information we collect during your visit to our website and how it is used:

Collection and storage of personal data as well as type and purpose of their use

    • a) When visiting the website

      Whenever a customer (or other visitors) accesses our website, information is automatically sent to our website’s server by the internet browser used on your end device (computer, laptop, tablet, smartphone, etc.). This information is temporarily stored in a so-called log file (protocol file). The following data is collected without your intervention and stored until automated deletion: 

      • I.P. address of the requesting computer, as well as device I.D. or individual device identification and device type,

      • Name of the retrieved file and transferred data volume, as well as date and time of access,

      • Notification of successful retrieval,

      • Requesting domain,

      • Description of the type of internet browser used and, if applicable, the operating system of your end device and the name of your access provider,

      • Your browser history data and your standard weblog information,

         

        Unser berechtigtes Interesse gem. Art. 6 Abs. 1 S. 1 lit. f DSGVO zur Erhebung der Daten beruht auf den folgenden Zwecken: Gewährleistung eines reibungslosen Verbindungsaufbaus und einer komfortablen Nutzung der Webseite, Auswertung der Systemsicherheit und -stabilität sowie zu weiteren administrativen Zwecken.

        In keinem Fall verwenden wir die erhobenen Daten zu dem Zweck, Rückschlüsse auf Ihre Person zu ziehen.

    • b) When using our contact form

      If you have any questions, we offer you the possibility to contact us via a form provided on the website. At least the following information is required: email, name, and contact details so that we know who the request is coming from and can answer it. Further information can be provided voluntarily. The data processing to contact us follows Art. 6 para. 1 sentence 1 lit. a DSGVO based on your voluntarily given consent. The personal data collected by us to use the contact form will be automatically deleted after your request has been processed.

    • c) When entering into a contractual relationship with us through our website, we ask you to provide the following personal data:
        • Data that personally identifies you, such as your name and email address
        • Further personal data that we are legally obliged or entitled to collect and process and need for your authentication, identification, or to verify the data we have collected.

The processing of this data is necessary for the performance of the contractual relationship and is based on Art. 6(1)(b) GDPR. The retention period is limited to the purpose of the contract and, if applicable, legal and contractual retention obligations. The mentioned data will be processed to process the contractual relationship. The processing of the data is based on Art. 6 para. 1 lit. b DSGVO. The storage period is limited to the purpose of the contract and, if applicable, legal and contractual retention obligations. Our data protection regulations comply with the applicable regulations, and the data is processed only in the Federal Republic of Germany and the following countries: Switzerland. The European Commission has considered this country as a third country that provides an adequate level of data protection. Therefore, the European Commission has no reservations regarding data transfer to Switzerland, which is possible based on Art. 44 DSGVO. Further information can be found on the website of the European Commission at http://eur-lex.europa.eu/legal-content/EN/TXT/PDF/?uri=CELEX:52017DC0007&from=EN. There is no transfer to other third countries, which is not intended.

 

Rights of data subjects

Upon request, we will be happy to inform you whether and what personal data is stored about you (Art. 15 GDPR), in particular about the processing purposes, the category of personal data, the types of recipients to whom your data has been or will be disclosed, the planned storage period, the existence of a right to rectification, erasure, restriction of processing or objection, the presence of a right to complain, the origin of your data, if it has not been collected by us, as well as the existence of automated decision-making, including profiling.

You also have the right to have any incorrect personal data concerning your rectified or incomplete data completed (Art. 16 GDPR).

Furthermore, you have the right to demand that we restrict the processing of your data, provided the legal prerequisites for this are met (Art. 18 GDPR). You can receive personal data concerning you in a structured, commonly used, and machine-readable format or request transmission to another controller (Art. 20 GDPR).

In addition, you have the so-called “right to be forgotten”, meaning that you can request the deletion of your personal data from us, provided that the legal requirements are met (Art. 17 GDPR). Regardless, your personal data will be automatically deleted by us if the purpose of data collection has ceased to exist or if data processing has been carried out unlawfully.

In accordance with Art. 7 para. 3 GDPR, you have the right to revoke your consent at any time with effect for the future. Therefore, based on this consent, we may no longer continue the data processing.

You also have the right to object to processing your personal data at any time, provided that there is a legal right to object. In the event of an effective revocation or objection, your personal data will also be automatically deleted by us (Art. 21 GDPR).

If you wish to exercise your right of revocation or objection, send an email to: info@solutions-for-health.com. Furthermore, in the event of violations of data protection regulations, you have the right to complain to a supervisory authority in accordance with Art. 77 GDPR.

Duration of Data Storage

We will store the collected data for as long as necessary for the execution of the contracts entered into with us or until you have exercised your right to erasure or your right to transfer data to another company. 

Cookies

We use cookies or similar technologies to analyze customer behavior, manage the website, track users’ movements, and collect user information. This is done to personalize and improve your experience with us. A cookie is a tiny text file stored on your computer. Cookies store information that allows websites to function. Only we can access the cookies created by our website. You can control your cookies at the browser level. However, if you disable cookies, you may be unable to use certain features.

We use cookies for the following purposes:

Necessary cookies – These cookies are essential for using important website features, such as logging in. These cookies do not collect any personal data.

Functional cookies – These cookies provide features that make the use of our service more convenient and allow for the provision of personalized features.

Analytics cookies – These cookies are used to track the usage and performance of our website and services.

You can remove cookies stored on your computer through your browser settings. Alternatively, you can control some third-party cookies using a privacy enhancement platform like optout.aboutads.info or youronlinechoices.com. For more information about cookies, please visit allaboutcookies.org.

We use Google Analytics to measure traffic on our website. Google has its own privacy policy, which you can view here. If you want to opt out of tracking by Google Analytics, visit the Google Analytics opt-out page.

1. Online marketing/analysis tools

The tracking measures we use are based on Art. 6 para. 1 sentence 1 lit. f DSGVO, § 15 para. 3 TMG. With the tracking measures we use, we want to ensure that our website is designed to meet users’ needs and is continually optimized. We also use tracking measures to record our website’s use statistically and evaluate and optimize our internet presence. As mentioned above, these interests are to be considered legitimate within the provision’s meaning.

We use Google Analytics, a web analytics service provided by Google Inc. (https://www.google.de/intl/de/about/) (1600 Amphitheatre Parkway, Mountain View, CA 94043, U.S.A.; “Google”), for customizing and continuously optimizing our websites. In this context, pseudonymized user profiles are created, and cookies (see also section 5) are used. The information generated by the cookie about your use of this website, such as browser type/version, operating system used, referrer URL (the previously visited page), the hostname of the accessing computer (I.P. address), and time of the server request, is transmitted to a Google server in the U.S.A. and stored there. The information is used to evaluate the website’s use, compile reports on website activities, and provide other services related to website and internet use for market research and customization of these websites. These purposes also represent our legitimate interest in the data processing. The legal basis for the benefit of Google Analytics is § 15 Abs. 3 TMG in conjunction with Art. 6 para. 1 lit. f DSGVO.

This information may be transferred to third parties if required by law or if third parties process this data on our behalf. Under no circumstances will your I.P. address be merged with other data from Google. The I.P. addresses are anonymized, so an assignment is impossible (so-called I.P. masking).

The data we send and link with cookies, user I.D.s (e.g., User-ID), or advertising I.D.s are automatically deleted after 14 months. Data whose retention period has been reached is automatically deleted once a month.

For more information on terms of use and privacy, please visit http://www.google.com/analytics/terms/de.html or http://www.google.com/intl/de/analytics/privacyoverview.html.

You can prevent the installation and storage of cookies by setting your browser software accordingly; however, please note that in this case, you may not be able to use all functions of this website to their full extent.

You can also prevent the collection of data generated by the cookie and related to your use of the website (including your I.P. address) and its processing by Google by downloading and installing the browser plugin available at the following link: https://tools.google.com/dlpage/gaoptout?hl=en.

Alternatively, to the browser add-on, especially for browsers on mobile devices, you can prevent the collection by Google Analytics by clicking on the following link. An opt-out cookie will be set, preventing future data collection when visiting this website: Deactivate Google Analytics. The opt-out cookie applies only in this browser and only to our website and is stored on your device. If you delete the cookies in this browser, you must set the opt-out cookie again.

 

Google AdWords / Conversion Tracking

We also use the online advertising program “Google AdWords” and, within Google AdWords, the conversion tracking feature. Google Conversion Tracking is an analysis service provided by Google. When you click on an ad placed by Google, a conversion tracking cookie is placed on your device. These cookies expire after 30 days, do not contain personal data, and are therefore not used for personal identification. If you visit certain pages on our website and the cookie has not yet expired, Google and we can see that you clicked on the ad and were redirected to that page. Each Google AdWords customer receives a different cookie, so there is no way that cookies can be tracked across AdWords customer websites. The information obtained through the conversion cookie is used to create conversion statistics for AdWords customers who have opted for conversion tracking. In this process, customers learn the total number of users who clicked on their ad and were redirected to a page with a conversion tracking tag. However, they do not receive information allowing them to identify users personally. Our legitimate interest in data processing also lies in these purposes. The legal basis for using Google AdWords/Conversion Tracking is § 15 para. 3 TMG in conjunction with Art. 6 para. 1 lit. f DSGVO.

Suppose you want to avoid participating in track. In that case, you can opt out of this use by preventing the installation of cookies from the “googleadservices.com” domain through a corresponding setting of your browser software (deactivation option). You will then not be included in the conversion tracking statistics. For more information and Google’s privacy policy, please visit http://www.google.com/policies/technologies/ads/, http://www.google.de/policies/privacy/. 

 

Google Plus

Our website uses the “G+1” button provided by the social network Google+. You can recognize the Google+ plugin by the “Google+” or “G+1” symbol. When you click on the plugin, a connection is established to Google Plus servers. The plugin’s content is directly transmitted to your browser by Google and integrated into the website. This allows the information you have visited on our website to be forwarded to Google+. We want to point out that as our website provider, we do not know the content of the transmitted data or its use by Google+. Google says no personal data is collected without clicking on the plugin. However, while you are logged in to your Google+ account, data, including the I.P. address, is collected and processed. To prevent such data transmission, log out of your Google+ account before visiting our website. Please refer to Google’s privacy policy for the purpose and scope of data collection and further processing and use of data by Google+ and your related rights and privacy settings: https://developers.google.com/+/web/buttons-policy.

 Facebook

Our website uses social plugins (“plugins”) from the social network facebook.com, which is operated by Facebook Inc., 1 Hacker Way, Menlo Park, California 94025, U.S.A. (“Facebook”). When you open our website with the plugin, it establishes a direct connection to Facebook’s servers via your browser. This transfers to Facebook the information that you have accessed on our page. If you are logged in to your Facebook account, clicking on the plugin can directly associate the visit to our website with your profile. Even if you do not have a profile, it cannot be ruled out that Facebook will store your I.P. address. For the purpose and scope of data collection and the further processing and use of data by Facebook, as well as your related rights and privacy settings, please refer to Facebook’s privacy policy (https://www.facebook.com/about/privacy/). Suppose you are a member of Facebook and do not want Facebook to collect data about you through our online offering and link it to your stored member data. In that case, you must log out of Facebook before visiting our website and delete any Facebook cookies. It is also possible to block Facebook social plugins with browser add-ons, such as the “Facebook Blocker”.

 Twitter

Our website also includes functions of the Twitter service provided by Twitter Inc., 1355 Market St, Suite 900, San Francisco, CA 94103, U.S.A. Using Twitter and the “Re-Tweet” function, the web pages you visit are linked to your Twitter account, and shared with other users. Data is also transmitted to Twitter. Please note that as our website provider, we do not know the content of the data transmitted or how Twitter uses it. For more information, please refer to Twitter’s privacy policy at http://twitter.com/privacy. You can change your privacy settings on Twitter in your account settings at http://twitter.com/account/settings. To prevent Twitter from collecting data when you visit our website, log out of Twitter before visiting. To avoid general access by Twitter to your data on websites, you can exclude Twitter social plugins using a browser add-on such as “Twitter Blocker” (https://disconnect.me).

 Xing

Our website includes plugins from the social network XING (XING AG, Dammtorstraße 30, 20354 Hamburg, Germany). When you click the XING button on our website, a short-term connection is established to XING’s servers via your browser, which is used to provide the “XING Share Button” functions (especially the calculation/display of the count) and to monitor your visit behavior in relation to the “XING Share Button”.

We want to point out that, as the website provider, we do not know the content of the data transmitted or its use by XING. Further information and the latest version of the “XING Share Button” privacy policy can be found at: https://dev.xing.com/plugins/share_button/privacy_policy.

 LinkedIn

Our website includes plugins from the social network LinkedIn, provided by LinkedIn Corporation, 2029 Stierlin Court, Mountain View, CA 94043, U.S.A. When you click the LinkedIn button, you connect to LinkedIn’s servers. The plugin’s content is transmitted directly to your browser by LinkedIn and integrated into the website. This informs LinkedIn that you have visited our website. If you are logged in to your LinkedIn account, clicking the LinkedIn button allows the visit to our website to be directly associated with your profile. Even if you do not have a profile, it cannot be excluded that LinkedIn will store your I.P. address. We want to point out that we, as the website provider, do not know the content of the transmitted data or its use by LinkedIn. For more information about LinkedIn’s privacy policy, please visit https://www.linkedin.com/legal/privacy-policy.

 

YouTube

Our website uses plugins from YouTube (owned by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, U.S.A.). When you open our website, it establishes a direct connection with the servers of YouTube through your browser. This transmits the information to YouTube that you have accessed our website. For example, suppose you are logged into your YouTube account. In that case, your visit to our website, as well as all your interactions related to the plugin (e.g., clicking the YouTube button), may be associated with and stored in your YouTube profile by YouTube – even if you do not have a YouTube profile, it cannot be ruled out that YouTube will store your I.P. address. Please also refer to the YouTube privacy policy: https://www.google.com/policies/privacy/. To prevent YouTube from collecting data when you visit our website, log out of YouTube before visiting our website. To prevent YouTube from accessing your data via websites, you can block YouTube plugins using an add-on for your browser (e.g., https://www.youtube.com/user/disconnecters).

 

Data Security

We take all necessary technical and organizational security measures to store your data so that it is not accessible to third parties or the public. However, if you wish to contact us by email, please note that the confidentiality of the information transmitted cannot be fully guaranteed through this means of communication. Therefore, we recommend that you only send us confidential information by post.

 

Updating and Changing this Privacy Policy

This privacy policy is currently valid.

Due to the further development of our website and offers through it or due to changed legal or official requirements, it may be necessary to modify this privacy policy. However, the current privacy policy can be accessed and printed out by you at any time on the website at https://solutions-for-health.com/datenschutz.

Name and contact details of the responsible party for data processing

SOLUTIONS FOR HEALTH® is a trademark of Competenz Deutschland AG.

 

This data protection information applies to data processing by:

SOLUTIONS FOR HEALTH® is a brand of Competenz Deutschland AG.

Die SOLUTIONS FOR HEALTH® ist eine Marke der Competenz Deutschland AG.

Competenz Deutschland AG

Eiserfelder Straße 345

57080 Siegen

Email: info@solutions-for-health.de

 

Due to the further development of our website and offers through it or due to changed legal or official requirements, it may be necessary to modify this privacy policy. However, the current privacy policy can be accessed and printed out by you at any time on the website at https://solutions-for-health.com/datenschutz.

Name and contact details of the responsible party for data processing

This data protection information applies to data processing by:

SOLUTIONS FOR HEALTH® is a brand of Competenz Deutschland AG.